Whistleblower Office

Notice of Whistleblower Office (compliance hotline)

The following information is for those who work at NEXCO CENTRAL and workers of companies, etc. that have ongoing business agreement relationships (contracts, services, etc.) with NEXCO CENTRAL.

From the perspectives of establishing high ethical standards, maintaining internal order and discipline, and preventing misconduct, we at NEXCO CENTRAL have established a “Compliance Hotline” in order to accept reports and consultations related to these perspectives.

This hotline is separately routed from our normal business line. Employees in charge of ethics and legal compliance are the ones who receive reports and consultations, and the confidentiality of such reports and consultations is strictly managed. Also, please be assured that you will not receive any unfavorable treatment due to your report or consultation.

1. Persons who can report or consult
   • Those who work NEXCO CENTRAL (employees, part-time workers, dispatched workers, etc.)
   • Workers of companies, etc. who have ongoing business agreement relationships with NEXCO CENTRAL (contractors, contractors for continuous delivery of goods, continuous service provision contractors such as cleaners, continuous advisory contractors such as consultants, etc.)
2. Content subject to a report or consultation
   • Regarding NEXCO CENTRAL or its officers or employees, the "facts subject to reporting" stipulated in Article 2, Paragraph 3 of the Whistleblower Protection Act have occurred or are about to occur.
     (Example) Personal information is intentionally leaked, bribes are received for duties, unreasonable transaction restrictions are imposed, bid prices are disclosed, copyright infringement, etc.
   • NEXCO CENTRAL officers or employees are doing power harassment or sexual harassment in the workplace or similar behavior to "1. Those who can report / consult"
3. How to report or consult

   To report or consult, please contact us by mail or email in order to prevent misunderstanding.

   (For letters by mail)

   Sumitomo Mitsui Banking Corporation Nagoya Building, 2-18-19 Nishiki, Naka-ku, Nagoya-shi, Aichi-ken 460-0003

   Central Nippon Expressway Company Limited Compliance Hotline

   (For emails)

   The input form is here.

4. Precautions, etc.
   • Please specify your company's name and other information (that shows the relationship with NEXCO CENTRAL) and your name.
   • Please specify your contact information and the time slot that is most convenient for you (if we are to contact you by phone). Contact information can be any kind that is convenient for you.
   • We have received reports that some users are not receiving reply emails from our support desk when they contact us or report issues via email.
     

     The reply email will be sent from "@c-nexco.co.jp", so please configure your email settings to receive emails from this address.

   • For more detailed information on the Whistleblower Protection Act and other whistleblower protection systems, please visit the Consumer Affairs Agency's website, "Whistleblower Protection System Website" (https://www.caa.go.jp/policies/policy/consumer_partnerships/whisleblower_protection_system/). Please refer to the following.
   • Report / consultation regarding fraudulent activities such as bid rigging
     If a bid (estimate) participant receives inappropriate work regarding bidding or becomes aware of inappropriate behavior, please report or consult with us.
     ⇒ Report / consultation regarding fraudulent activities such as bid rigging