Message from the President

Business Plan Challenge V (2021-2025)

The business environment surrounding our group is constantly changing. We need to continue to take on new challenges in a flexible and bold manner, with an eye on future social changes, such as efforts toward carbon neutrality, promotion of digitalization, and the introduction of new technologies and new services to accommodate the transportation systems of the new era.
It is precisely because we live in such a rapidly changing environment that our Group formulated the "Management Plan Challenge V 2021-2025" in April 2021 to ensure that each employee fulfills their responsibilities and roles in their respective positions, in accordance with our social mission as a social infrastructure company, and to realize our "Corporate Philosophy and Our Role" at a high level.

Improving Safety Through Constant Efforts

As the party that caused the Sasago Tunnel ceiling panel collapse, the Tokyo Metropolitan Government Group feels deep remorse and is strongly determined that "such an accident must never happen again." In order to continue to maintain a high level of safety culture, we have set Management Policy 1, "Deepening constant efforts to improve safety," as the highest level of our management policies.
"Safety" is the foundation of our group's management, and by linking it to all of our management policies, the entire group will work together to tackle the eternal challenge of improving Expressway safety.

Enhancing the Functions of Expressways and their Evolution

As part of our second management policy, "Strengthening the functionality of Expressway and evolving them into Expressway spaces that are widely used by our customers," we will work to strengthen and evolve the functionality of Expressway which are important social infrastructure that transport people and goods and support our lives and industries.
In order to develop and strengthen Expressway, we will promote the development of networks such as Shin-Tomei Expwy, the construction of smart interchanges, measures to combat aging roads through Expressway Renewal Project, measures to combat traffic accidents and congestion, earthquake reinforcement measures, and strengthened responses to natural disasters that are becoming increasingly severe due to climate change such as global warming.
In addition, we will continue to work steadily on environmental improvements, such as widening temporary two-lane sections of Tokai-Hokuriku Expwy expressways to four lanes, widening Shin-Meishin Expwy to six lanes, developing and operating relay transport hubs, and developing parking spaces to improve the efficiency of Expressway. In May 2023, the Road Construction Special Measures Act and related laws were amended to extend the period for collecting Expressway tolls until 2115 at the latest, and in March 2024, we received business permission including a new Expressway renewal plan. We will continue to proceed with our business in a planned and efficient manner, so that we can gain the understanding and cooperation of our customers and other stakeholders.
In order to provide better service to our customers, we will evolve the expressway into a space that can be used by a wider range of customers by improving comfort and convenience through the expansion of Expressway spaces, systematic renewal of service areas, and the creation of new services, as well as by enhancing planned discount plans (drive plans) that are expected to promote regional exchange and revitalize local areas.

Creating New Value

In order to create new value with an eye to the future, we have set Management Policy 3, "Taking on the challenge of creating new value by adapting to environmental changes such as digitalization and decarbonization," and will adapt to and take on challenges in the rapid changes that surround us.
We will achieve cutting-edge business operations and promote digital transformation through such initiatives as our innovative i-MOVEMENT Expressway maintenance management that utilizes next-generation technologies to advance Expressway mobility, i-Construction to improve productivity at construction sites, and the construction of vehicle-infrastructure cooperation equipment to realize fully automated driving (Level 4) on Expressway At the same time, we will actively work to develop innovative technologies and develop human resources with advanced expertise to achieve these goals.
Furthermore, through all of our business activities, including the development of Expressway networks, we will steadily work to reduce CO2 emissions and make our facilities more energy efficient, thereby helping to curb global warming. We will also contribute to the realization of not only a "decarbonized society," but also a sustainable society as envisioned by the "SDGs (Sustainable Development Goals)."

Strengthening the management base and improving job satisfaction

In order to steadily expand our business activities, we have set out Management Policy 4: "Strengthen our management foundation to continue to meet the expectations of our customers and other stakeholders." By thoroughly implementing compliance, strengthening governance, and engaging in fair and transparent procurement, we will continue to earn the "trust of society," which is the foundation of our group's growth. At the same time, we will strive to "strengthen our financial foundation" by improving productivity across the group and Large into new business areas.
In particular, safety and compliance are the foundations of corporate management. We must never neglect compliance in order to advance our business. We will not forget the lessons learned from past incidents and will work to ensure that all Group employees are safety-conscious and compliance-conscious. In this way, we will increase the trust of all stakeholders and fulfill our role as a Group.
Furthermore, "employees are the company's greatest asset," and it is important that each employee has pride and a sense of fulfillment in their work, and that they can fully utilize their abilities and play an active role. By creating an environment in which each employee can have new ideas and a spirit of challenge, think freely, and act through dialogue, centered on the "workplace," which is the root of our business activities, we will improve the safety of Expressway, constantly evolve Expressway spaces, and foster a corporate culture that can create new value.
By solidifying the management foundation of our group, we will pool all our strengths to improve our on-site capabilities and aim to become a "good and strong company."

Achieving the SDGs

The SDGs, adopted by the United Nations in 2015 as common goals for the international community, are closely related to the business activities of the Group. While placing emphasis on ESG (environmental, social, and governance) initiatives, the Group will promote CSR and management measures in an integrated manner and contribute to solving social issues and realizing the SDGs by increasing the value delivered to stakeholders through the Group's business activities, including Expressway business.

President and Chief Executive Officer Nawata greater (of equal court ranks)