October 18, 2012 President Kaneko's regular meeting

[Moderator]　

We have been waiting for you. We are now starting the 82nd regular conference.

 

[President]

Thank you for your busy place.

About seven topics are available today.

 

The first is the current state of the business.

We have closed the regular interviews in August and September, so we will report three months together.

Toll revenue in July was 42,922 million yen, up 3.3% from the same month last year, and the average number of traffic was 1.892 million daily, up 2.8% from the same month last year.

Toll revenue in August was 51,247 million yen, up 3.9% from the same month last year, and the average number of traffic was 2,081,000 units daily, up 2.9% from the same month last year.

Toll revenue in September was 41,525 million yen, up 2.8% from the same month last year, and the average number of traffic was 1.892 million units per day, up 3.4% from the same month last year.

By line, routes such as the Hokuriku Expressway, the Mei-Nikan Expressway, and the Isewangan Expressway have increased by about 5-10%, but the biggest impact is due to the effect of Shin-Tomei Expressway, which opened in April. is.

 

Next is the construction situation.

As you already know, about 6 km between Tokai-Kanjo Expwy Ogaki-nishi Interchange (IC) and Yoro Junction (JCT) opened on Saturday, September 15 at 15:00. Once again, I thank the locals and stakeholders.

Later, I will explain the latest traffic situation of Shin-Tomei Expressway for 6 months and Tokai-Kanjo Expressway for 1 month.

 

Next is the usage status of ETC. The daily average utilization rate in July was 89.6%, the daily average utilization rate in August was 89.1%, and the daily average utilization rate in September was 89.8%.

 

Next is the service area (SA) situation.

SA sales in July were 11,599 million yen, 115.0% year-on-year, and 22.525 billion yen in August, 111.0% year-on-year. One million yen, 117.5% over the previous year.

The reason for the strong performance is that many customers use NEOPASA (neopasa) at Shin-Tomei Expressway, but Chuo Expressway EXPASA rigging hill, Tokai-Hokuriku Expressway Seki SA, Isedo Ano SA It has been very well received since the renewal at the end, and I think it is the result of using it by many customers.

 

Next, I will report on the traffic situation six months after the opening of Shin-Tomei Expressway.

Shin-Tomei Expressway The average daily cross section traffic for the six months after the opening of traffic was Shin-Tomei Expressway, about 41,000 vehicles, and the parallel Tomei, about 44,000 vehicles. The combined traffic volume of Shin-Tomei Expressway and Tomei was approximately 85,000 units, an increase of approximately 16% compared to the same period of the previous year before opening.

On the other hand, the traffic volume on the Tomei Expressway decreased by about 40%, and the Shin-Tomei Expressway to the new Tomei Expressway was planned. Due to this traffic change, the traffic congestion between Gotemba JCT and Mikkabi JCT has decreased significantly to about 87% compared to before the opening. The number of accidents in the last 6 months announced by the Shizuoka Prefectural Police has also decreased by about 14% compared to last year. With the opening of the Shin-Tomei Expressway Expressway, the traffic volume on general roads in Shizuoka Prefecture has also increased, and I think that the movement of people and goods has become more active with the opening of the Shin-Tomei Expressway Expressway.

Next, I will explain the current situation of some events that occurred after the opening.

Shin-Tomei Expressway on April 23, immediately after the opening ShimadaKanaya IC～MoriKakegawa IC between Out-bound for falling rocks accident that occurred in the line, but we implemented emergency measures, we are promoting a book restore the completion of our fiscal year target .

On July 11, there was an accident in which a vehicle fell from the Shimizu JCT ramp. Coordinating with related organizations such as the Shizuoka Prefectural Police, we are working on safety measures for the lamp section by the end of the fiscal year while explaining to local residents.

Regarding measures to prevent the invasion of wild animals into Shin-Tomei Expressway, measures have been taken to raise the height of the entrance fences and to install additional nets to close gaps with the ground, and the number of animals that have entered has decreased.

Passengers traveling on orbits are required to pay tolls according to their travel route, so we use SA / PA and our official website to use general lanes at exit tollgates. is. Thank you for your cooperation.

 

The following are the usage statuses of the seven Shin-Tomei Expressway Tomei NEOPASA, which are very popular.

The total number of visitors during the six months was approximately 24 million, and was used by a large number of customers. Although it is an old figure, the total number of visitors during the six months when the Aichi Expo was held in the Chukyo district in 2005 was about the same as about 22 million people.

At the beginning of the opening, we were unable to enter the parking lot, which caused a great deal of inconvenience to our customers.However, we have prepared a temporary parking lot and can now use it without waiting long. .

SA and PA sales were 12.2 billion yen in 13 locations of Shin-Tomei Expressway and 5.6 billion yen in 20 parallel locations in Tomei, totaling 17.8 billion yen. Shin-Tomei Expressway The sales of Tomei in the same period last year before the opening of the market were 9 billion yen, an increase of 8.8 billion yen. As explained earlier, Tomei's sales decreased by 3.4 billion yen due to the conversion of Tomei traffic to Shin-Tomei Expressway.

Entering the autumn holiday season, Shin-Tomei Expressway holds events according to the season, such as having you enjoy the taste of autumn in Shizuoka Prefecture. In Tomei, we will work to create unique stores that are unique to Tomei, and also develop new menus and introduce points for visiting stores, so that we can become a Tomei repeater.

We are planning events that take advantage of features not only in Tomei and Shin-Tomei Expressway but also on other routes, so if you use the Expressway during the autumn holiday season, be sure to stop by SA / PA, I hope you enjoy your trip.

 

Next is the traffic situation between Tokai-Kanjo Expwy OgakiNishi IC and Yoro JCT which opened on the 15th of last month.

Approximately 80,000 vehicles were used during the first month of operation, and approximately 26,000 vehicles were used per day. This has been effective in reducing and eliminating congestion at the Kamori intersection on National Route 258.

Also, when heavy traffic on September 18 caused Meishin Expwy to close from Yoro JCT to Sekigahara IC, the section opened this time was a detour on Meishin Expwy. have become. Compared to the detour before opening, the detour distance of the general road was shortened, and the inflow of traffic to Ogaki city was reduced, and the function as a detour was exhibited.

We will continue to develop the remaining sections for early opening, so we appreciate your understanding and cooperation.

 

The next topic is about ETC exclusive planning discounts.

Shin-Tomei Expressway “Fast Trip Marugoto Shizuoka Drive Plan,” which was sold from April to the end of September to commemorate the opening of New Tomei, received over 10,000 applications and was very popular. We will release the second installment.

This time, we have newly set up the eastern Shizuoka area and the western Shizuoka area. In addition to courses where each area is unlimited, four courses are available at affordable prices, including unlimited rides from the Tokyo area to the Shizuoka eastern area and from the Nagoya area to the Shizuoka west area. In addition, the usage period for unlimited rides in Shizuoka has been Large from two days to three days.

Applications will be accepted on the NEXCO CENTRAL official website from October 26, and will be available from November 1 to April 14, the 1st anniversary of opening.

In addition to the "Marugoto Shizuoka Drive Plan", in addition to the "Marugoto Shizuoka Drive Plan", you can enjoy unlimited rides on Expressway in Gifu, Hokuriku, Yamanashi, Biwako, and Omi-ji areas. We are releasing a special discount plan. We hope you will use it for your trip from the autumn holiday season to the early winter and make fun memories.

 

Next is our advertising media business.

From November 1st, the advertising media business using Expressway SA / PA will be launched in earnest by adding new services.

We will strengthen sales of large-scale advertising products that include digital signage, large wall sheets, and floor sheets, which are being developed around NEOPASA on the Shin-Tomei Expwy that opened in April. We will also launch a product sampling service that distributes products to customers. At the same time, we will review the existing advertising media lineup and fee structure, such as leaflet racks, event spaces, and poster boards.

Expressway SA / PA is a place where you can drop by when traveling, in any situation, such as sightseeing, leisure and business. We want many customers to advertise our products using our advertising media that can be touched and known over a long stay.

The material distributed at hand is an excerpted version of the media description booklet called “MEDIA GUIDE 2012”. In the future, we will release it on the web, so we hope that more customers will use SA / PA as a place for advertising.

 

Next is about rental bike NEOPASA Shimizu.

The rental bike NEOPASA Shimizu, which had been open for a limited time until November 30, will be extended to March 31 next year.

Until now, approximately 150 customers have used it for the purpose of touring around Mt.Fuji and along the Oi River, and approximately 60% of customers have received a high evaluation that they want to use it again. Was decided to extend.

In addition, we planned two fun events, as we wanted more customers to know about touring and enjoying touring.

One is to enjoy touring with the legendary Grand Prix rider Tadahiko Taira, and the other is for men and women who enjoy bikes touring together. It is a motorcycle version of the popular "town con". During the tour, we have a lot of fun projects, so I hope you can make love through touring.

In the future, you can enjoy a new style of travel by letting you ride and ride your motorcycle easily through rental bikes.

 

The last topic is about holding a "customer contest" for about 10,000 staff working in SA and PA.

This customer service contest is a contest held to further improve the CS level of SA and PA as a whole, and this is the fourth contest this year.

The theme this time is "To deliver excitement that exceeds customer expectations." 32 people who have won the preliminary rounds in each area will perform the role-playing process from picking up customers to sending them off. Competition for "favorability", "communication", and "sales" will be made in the restaurant, food court, and merchandise divisions to determine the number one customer service skill.

The final will be held on October 24 at Iino Hall in Chiyoda-ku, Tokyo. Judges include R, B, and K Kaoru Iijima, Once Around Rieko Sato, Senken Shimbun's Takashi Ogawa, and Mayumi Ataka, a former flight attendant of Japan Airlines International flight attendant. Through this customer service contest, NEXCO CENTRAL aims to exceed customer expectations and aim to be a customer service that can be impressed.

These are the topics we have prepared today.

 

【MC】

Now, I would like to receive your questions from now on.

 

Reporter

Shin-Tomei Expressway You have announced the traffic situation six months after the opening of traffic. Please tell us how you evaluate the effect and how you are considering future issues.

 

[President]　

Tomei Metropolitan Shin-Tomei Expressway by a double network is possible to ensure the redundancy, but is one of the objectives of this time of the opening of the, traffic volume Shin-Tomei Expressway four thousand units, the Tomei Expressway and four thousand units, shared by nearly half And it is as expected by our company.

In addition, we mentioned that the traffic induced by the opening of Shin-Tomei Expressway Tomei was 16%, but the forecast was around 10-15%. Now that it is just after opening, I think it may be a little higher. In the future, depending on the economic situation, I think it will converge a little more.

Congestion was reduced by 87% as the traffic volume of 73,000 vehicles has dropped to nearly 40,000. This was also largely as expected, as we assumed that traffic would almost disappear.

The number of NEOPASA visitors of 24 million has exceeded our expectations and many customers have come.

As for future work, we have received such a favorable reception that we would like to maintain 16% of the induced traffic or raise it a little more. To that end, I think we have to do various projects. Of course, we need to improve our services, but we would like to increase this figure through product development unique to Shin-Tomei Expressway Tomei and events linked with tourism. On the other hand, the challenge for Tomei is how to grab the fixed customers of professional drivers. Each area and each tenant is trying to come up with something unique and creative.

 

[Reporter]

There was a recent report that the Board of Audit has determined that improper expenditures have been made over construction land transactions. What is your view on that?

 

[President]

We understand that there was a report about your scandal the other day that you had a question. Regarding scandals, as we announced to you on September 21st, an investigation report and measures to prevent recurrence, we are working to thoroughly implement measures to prevent recurrence and restore trust. We have not received any suggestions from the Board of Audit of the Company so far, so we refrain from commenting on your questions.

 

[Reporter]

As for the advertising media business, please tell us how you plan to review the fee structure and how much you expect to see sales increase in many years.

 

[President]　

This time we introduced two new businesses, advertising and rental bikes, in order to make the most of the various spaces on the Expressway for business. I hope to continue to enter into these new businesses, including overseas. The sales target for the advertising business is 200 million yen in FY2012, 600 million yen in 2013, and 2 billion yen by FY2016.

 

[Reporter]

Please tell us about the breakdown of the figures of 650 million yen and 2 billion yen, what kind of business and how much sales you expect.

 

[Employees]

We want to Large our advertising business by making effective use of digital signage, large walls and floors, and event space. For example, behind Shimizu PA is an event space of 2,000 square meters. I think that it is a place where you can come to a used car dealer, exhibit used cars, test drive there, and establish such a point of contact with customers directly. One of our strengths is providing a place where customers who are willing to purchase can be directly contacted.

In addition, by partnering with NEXCO EAST and NEXCO WEST, we can increase the value of our advertising media on the national Expressway network. Furthermore, the goal is to increase value as a traffic advertising medium, increase profits, and Large as a business together with JR and others.

For the next fiscal year's target of 650 million yen, I want to make use of what I have talked about so far. The breakdown of 2 billion yen in FY2016 has not yet been specifically determined.

 

[Reporter]

It means that you will run a trendy town con on rental bikes, is this the first attempt as a Expressway company?

 

[President]　

This is the first Expressway company. Rental bikes have been well received, and it seems that town cons are popular, so we propose a combination of various projects.

 

[Reporter]

The advertising media business seems to have been conducted by its subsidiary, Chunippon Exis, but will there be any organizational restructuring, such as establishing a new advertising media department within NEXCO CENTRAL headquarters in November? Also, please tell us about the status of the advertising media business at other companies, such as NEXCO EAST and NEXCO WEST.

 

[President]

What Central Japan Exis has done so far will be integrated into NEXCO CENTRAL Headquarters. A related department has already been established in April this year. We do not know the details of other Expressway companies.

 

[Reporter]

Rental bikes will be extended until March 31, next year. Is this the extension of the test period or is it almost a permanent extension? What is your view on the 150 users and sales?

 

[President]

I think that increasing the number of revolutions is a criterion in the rental bike business, but the fact that there are 21 motorcycles and the number of users is 150 in this period is honestly in the red. Therefore, we are going to do two things like the one I mentioned earlier and see a little more until March. It is up to the decision whether or not to be permanent.

 

[Reporter]

Please tell us about the breakdown of 150 users, number of foreigners, gender ratio, average age, etc.

 

[Employees]

There are two foreigners. The gender ratio is 96: 4. About 70% of the customers are in Shizuoka, Kanagawa is 10%, Tokyo is 10%, and Aichi is 10%. The age is 40-45 years old most, 25%. Those in their 40s and 50s make up half of the total. It is around 10% up to 20s.

 

【MC】

It seems that the question has been interrupted, so this will end the regular press conference.