Important Notice
- 前線による大雨の影響にご注意ください【8月10日（日）～12日（火）】
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8月9日（土）16時現在
8月10日（日）から12日（火）頃にかけて、前線の影響により、東海地方および北陸地方の広い範囲で大雨が予想されています。As a result of this, there is a possibility that traffic restrictions such as road closures will be implemented on Expressway, so customers planning to use Expressway are advised to check the weather forecast and road traffic information before setting off.■Before heading out, please check the latest weather forecast and traffic information.
・ iHighway Central Japan (NEXCO CENTRAL)
・ Japan Road Traffic Information Center (JARTIC)
Expressway impact information site■Notices to customers are posted here.
・NEXCO中日本 公式X（旧Twitter）
東京支社公式アカウント （東京都・神奈川・山梨・長野・静岡県など（E1東名、E1A新東名、E20中央道）など）に関する情報を発信）
名古屋支社公式アカウント（愛知・岐阜・三重・長野・滋賀県など（E1東名・名神、E1A新東名・新名神、E23東名阪道など）に関する情報を発信）
金沢支社公式アカウント （富山・石川・福井県など（E8北陸道、E41東海北陸道、E27舞鶴若狭道など）に関する情報を発信）[東京･神奈川(東名･圏央道 茅ヶ崎JCT～あきる野)･山梨(中央道 伊北以東・中部横断道 六郷以北)･長野(中央道 伊北以東・長野道 安曇野以南)･静岡(東名 豊川以東･新東名 新城以東・中部横断道 富沢以南)地区][東京･神奈川(東名･圏央道 茅ヶ崎JCT～あきる野)･山梨(中央道 伊北以東・中部横断道 六郷以北)･長野(中央道 伊北以東・長野道 安曇野以南)･静岡(東名 豊川以東･新東名 新城以東・中部横断道 富沢以南)地区][東京･神奈川(東名･圏央道 茅ヶ崎JCT～あきる野)･山梨(中央道 伊北以東・中部横断道 六郷以北)･長野(中央道 伊北以東・長野道 安曇野以南)[東京･神奈川(東名･圏央道 茅ヶ崎JCT～あきる野)･山梨(中央道 伊北以東・中部横断道 六郷以北)･長野(中央道 伊北以東・長野道 安曇野以南)･静岡(東名 豊川以東･新東名 新城以東・中部横断道 富沢以南)地区]■When using Expressway, please use the "Michi Raji" app, which allows you to obtain traffic information from your smartphone.
- Accepting refund applications for ETC system failures (only for customers paying by cash or credit card)
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We would like to offer our sincere apologies to our customers and many others for the inconvenience caused by the wide-area ETC system failure that occurred on Expressway managed by Central Nippon Expressway Company Limited from Sunday, April 6th to Monday, April 7th. We would like to inform you about the handling of tolls for customers who passed through toll gates where the failure occurred.
①About handling of usage fees
Regarding the handling of charges for customers who passed through the toll gate where the outage occurred during the time period in which the outage occurred (details),
Here Please check here.
②About accepting refund applications (only for customers who pay by cash or credit card)
Customers who pay by cash or credit card (※1) will receive a QUO card equivalent to the usage fee.
The ICs eligible for the refund application are Here Please check here.
Customers who pay with an eligible IC card should fill out the rebate application form (Here Please apply from here.
Once we have completed our verification process for your application, we will refund you the amount of your usage fee in the form of a Q-card.
Customers who have paid with an ETC credit card, ETC personal card, or ETC corporate card (※2) can apply for a refund.
Such procedure is not necessary.*1 "Credit card" refers to credit cards other than ETC cards.
*2 For customers who pay with an ETC corporate card, the amount used will be deducted from the bill from Expressway company.
Therefore, there is no need to apply for the rebate. However, in order to recalculate the discount rate for the large-volume and frequent use discount,
We appreciate your cooperation in making this request (creating a list).
For details, please contact NEXCO CENTRAL. Large volume/high frequency discount page Please check.
[Contact Information]
Rebate Customer Service Center: 0120-628-623 (toll free)
Reception hours: 9:00-17:00 (weekdays only)
Tokai-Kanjo Expwy
Daian IC-Toin IC
