東海環状自動車道開通情報 | 高速道路の建設情報 | 高速道路の建設 | 事業案内 | 企業情報

重要なお知らせ

Accepting refund applications for ETC system failures (only for customers paying by cash or credit card): We would like to once again offer our sincere apologies to our customers and many other parties for the inconvenience caused by the widespread ETC system failure that occurred at toll gates managed by Central Nippon Expressway Company Limited.
For customers who paid by cash or credit card* during the period from Sunday, April 6th to Monday, April 7th when there was an outage at the toll gate exit or the toll entrance, we will refund the amount of the toll in the form of a QUO card.

If you are eligible to apply for a rebate, please apply using the form below. Once we have confirmed the details of your application, we will rebate the amount of your usage fee in the form of a QUO card.

Customers who pay with an ETC credit card, ETC personal card, or ETC corporate card (※2) do not need to go through any procedures to apply for the rebate.

*1 "Credit card" refers to credit cards other than ETC cards.
*2 For customers who pay with ETC corporate cards, the amount of the usage will be deducted from the bill from Expressway company, so there is no need to apply for a refund. However, in order to recalculate the discount rate for the large-volume and frequent use discount, we ask for your continued cooperation in making requests for driving (creating a list). For details, please see NEXCO CENTRAL Large-volume and Frequent Use Discount page.

1. Customers eligible for refund applications

Customers who paid by cash or credit card during the period when a wide-area ETC system failure occurred at the toll gate exit or toll entrance between Sunday, April 6 and Monday, April 7.
(※ ICs eligible for refund application are Here Please check here.)

2. Rebate amount and method

You will receive a QUO card equivalent to the usage fee.

3. How to apply for a refund

Customers who are eligible to apply for a refund should fill in the necessary information in the refund application form below and submit the application.

Rebate application form

[Major information required for the procedure]

■Required items
・Name
・Contact information
・Address (shipping address)
- The section you used (entrance and exit) and the date and time of the toll gate where you paid
・Vehicle number
■Optional items
・Receipt (copy) or certificate of use (copy)
- Vehicle type classification (light vehicles, regular vehicles, medium-sized vehicles, large vehicles, extra-large vehicles)
・Usage amount

*Depending on the results of checking and verifying the contents of your application, we may check your usage status, etc.

4. Deadline for accepting refund applications

Sunday, November 30, 2025

5. Timing of rebate

We will refund you within three months after verifying the information you provided during the procedure.
*If we receive a large number of requests, it may take some time to process your request.

6. Contact point

Rebate Customer Service Center: 0120-628-623 (toll free)
Reception hours: 9:00-17:00 (open on weekends and holidays until May 31st (Saturday))

Regarding charges during the ETC system failure on April 6th: We would like to once again offer our sincere apologies to our customers and many other parties for the inconvenience caused by the widespread ETC system failure that occurred on Expressway managed by Central Nippon Expressway Company Limited from Sunday, April 6th to Monday, April 7th.

Among the toll booths where the outage occurred, there was one that continued to communicate wirelessly with ETC, and after checking the billing data, it was found that the data was normal. For the customers who used the tolls, payment procedures are currently being carried out through the card companies, etc. (You will soon receive a bill).

In light of the seriousness of the confusion and inconvenience caused to our customers, we have decided to provide a refund to customers who passed through the affected toll gates and paid the toll at a later date in the form of an ETC mileage service rebate of the amount of the toll used, a reduction in the amount charged, or the sending of a QUO card.

<Rebate summary>

[For customers who have already paid and those who will receive invoices in the future]

At a later date, we will provide you with an ETC mileage service rebate equal to the amount of your usage fee, reduce your bill, or send you a QUO card.
For details on the refund method, please click here. For QUO card refund requests, please click here.　

[Customers who have requested payment by ETC credit card, ETC personal card, credit card (Note 1), or cash]

Since the amount of the refund will be the same as the usage fee that would have been charged, we have decided not to charge you any usage fees. Thank you very much for your inquiry.

[Customers who have not requested payment by ETC credit card, ETC personal card, credit card (Note 1), or cash]

We have decided not to charge you any usage fees, as the amount of the refund will be the same as the usage fee that would have been charged. We will stop accepting requests for payment procedures on our website, etc. as of Friday, May 2nd.

[Customers with large volume/high frequency discount (corporate card) contracts who have requested payment procedures]

In order to recalculate the large volume/frequent use discount rate, we will reflect the mileage request from the policyholder. Thank you very much for your request.

[Customers with large volume/high frequency discount (corporate card) contracts who have not requested payment procedures]

In order to recalculate the large-volume/high-frequency discount rate, we ask that policyholders continue to make requests for mileage.
(For large volume/frequent discount (corporate card) contract holders, click here)

*Note 1: Credit cards refer to credit cards other than ETC (Note 2). The same applies below.
*Note 2: ETC cards refer to ETC credit cards, ETC personal cards, and ETC corporate cards that are inserted into ETC in-vehicle devices. The same applies below.

[Contact Information]

Rebate Customer Service Center: 0120-628-623 (toll free)
Reception hours: 9:00-17:00(open on weekends and holidays until May 31st (Saturday))

For details regarding charges incurred during the ETC system failure on April 6th, please click here.

・ NEXCO WEST Official Website Due to a malfunction in the ETC control equipment at interchanges (hereinafter referred to as "ICs") managed by Central Nippon Expressway Company Limited, Ltd. Tokyo Regional Head Office, Hachioji Regional Head Office, and Nagoya Regional Head Office on Sunday, April 6, ETC cannot be used. However, regular lanes and support lanes can be used.

We apologize for any inconvenience caused to our customers, and ask that you use a nearby IC.

For the latest traffic information, please check iHighway Central Japan (https://www.c-ihighway.jp/). Due to a malfunction in the ETC control equipment at interchanges (hereinafter referred to as "ICs") managed by Central Nippon Expressway Company Limited, Ltd. Tokyo Regional Head Office, Hachioji Regional Head Office, and Nagoya Regional Head Office on Sunday, April 6, ETC cannot be used. However, regular lanes and support lanes can be used.

We apologize for any inconvenience caused to our customers, and ask that you use a nearby IC.

For the latest traffic information, please check iHighway Central Japan (https://www.c-ihighway.jp/).

Please beware of fake websites and emails impersonating our company, such as "Central Nippon Expressway" and "NEXCO CENTRAL.": There have been reports of fake sites attempting to illegally obtain customer information.
These fake sites are often reached through emails claiming to be from our company.
The sender domain of the email we send is @c-nexco.co.jp. Please be sure to check the sender address of the email you receive.

Please be aware of the following characteristics of suspicious emails:
- The subject or content contains expressions that may cause anxiety (e.g. "urgent" or "emergency")
The language and phrasing is unnatural
・The sender address is not our domain (@c-nexco.co.jp).

In addition, please access our official website only from the official website and refrain from using links in emails or SMS.

Please take sufficient precautions to ensure your safety.

・ NEXCO WEST Official Website Due to a malfunction in the ETC control equipment at interchanges (hereinafter referred to as "ICs") managed by Central Nippon Expressway Company Limited, Ltd. Tokyo Regional Head Office, Hachioji Regional Head Office, and Nagoya Regional Head Office on Sunday, April 6, ETC cannot be used. However, regular lanes and support lanes can be used.

We apologize for any inconvenience caused to our customers, and ask that you use a nearby IC.

For the latest traffic information, please check iHighway Central Japan (https://www.c-ihighway.jp/). Due to a malfunction in the ETC control equipment at interchanges (hereinafter referred to as "ICs") managed by Central Nippon Expressway Company Limited, Ltd. Tokyo Regional Head Office, Hachioji Regional Head Office, and Nagoya Regional Head Office on Sunday, April 6, ETC cannot be used. However, regular lanes and support lanes can be used.

We apologize for any inconvenience caused to our customers, and ask that you use a nearby IC.

For the latest traffic information, please check iHighway Central Japan (https://www.c-ihighway.jp/).

東海環状道は、愛知・岐阜・三重3県の各都市を環状に連結し、東名高速道路・名神高速道路・新東名高速道路・新名神高速道路などと一体となって、広域的なネットワークを形成する延長約153kmの高規格道路です。
2025年3月29日（土）のいなべIC～大安IC間（延長6.5km）の開通と2025年4月6日（日）の山県IC～本巣IC間（延長11.9km）の開通により、東海環状道は全体の約8割にあたる127.8kmがつながることとなり、物流や観光の利便性向上や地域経済の活性化が期待されています。

（）書きのIC、PA名称等は仮称です

Information新着情報

2025.03.07お知らせ: みちまるくんの開通PR動画が公開されました。
2025.02.21お知らせ: 東海環状自動車道開通情報ページを公開しました。

History東海環状自動車道のあゆみ

2005: 東回り

豊田東JCT〜土岐JCT　4車線開通（2005.3）

土岐JCT〜美濃関JCT　2車線開通（2005.3）

2009: 東回り

美濃関JCT〜関広見IC　2車線開通（2009.4）

2012: 西回り

大垣西IC〜養老JCT　2車線開通（2012.9）

2016: 東回り

豊田東JCT　新東名と連結（2016.2）

美濃関JCT　4車線開通（2016.3）

: 西回り

東員IC〜新四日市JCT　2車線開通（2016.8）

2017: 西回り

養老JCT〜養老IC　2車線開通（2017.10）

2019: 西回り

大安IC〜東員IC　2車線開通（2019.3）

: 西回り

大野神戸IC〜大垣西IC　2車線開通（2019.12）

2020: 西回り

関広見IC〜山県IC　2車線開通（2020.3）

2025: 西回り

いなべIC～大安IC 2車線開通見通し（2025.3）

山県IC～本巣IC 2車線開通見通し（2025.4）

全線開通に向けて工事を進めています

今回の開通に引き続き、残る区間においても
1日も早い開通を目指して事業を進めています。

2025年夏頃開通予定

（）書きのIC、PA名称等は仮称です

Toll開通区間の料金

いなべIC～大安IC 山県IC～本巣IC

いなべICと主要IC間の料金表

ETC通常料金（距離：Km、料金：円）

道路名	IC名	距離	軽自動車等	普通車	中型車	大型車	特大車
伊勢湾岸自動車道	名古屋南	49.5	1,790	2,150	2,570	3,450	5,720
伊勢湾岸自動車道	豊田南	62.4	2,070	2,500	2,990	4,030	6,680
東名阪自動車道	四日市東	21.2	680	810	950	1,240	1,960
	亀山	48.3	1,270	1,550	1,830	2,450	3,980
	名古屋西	42.0	1,240	1,500	1,780	2,380	3,850
東名高速道路	豊川	105.1	3,000	3,660	4,380	5,940	9,860
東名高速道路	東京	363.2	7,240	8,960	10,740	14,590	24,390

※上記は主要IC間のETC通常料金のみを表示しています。
上記以外のIC間の料金については、NEXCO中日本公式Webサイトで改めてお知らせします。

本巣ICと主要IC間の料金表

ETC通常料金（距離：Km、料金：円）

道路名	IC名	距離	軽自動車等	普通車	中型車	大型車	特大車
名神高速道路	一宮	59.5	1,710	2,090	2,490	3,360	5,480
東海北陸道	岐阜各務原	41.6	1,250	1,510	1,790	2,400	3,880
	郡上八幡	52.5	1,410	1,710	2,030	2,730	4,430
	飛騨清見	110.0	2,650	3,270	3,890	5,290	8,710
中央道	多治見	63.3	1,810	2,220	2,630	3,550	5,820
中央道	飯田	128.3	3,190	3,940	4,700	6,400	10,560
東名高速道路	東京	385.0	7,720	9,600	11,430	15,680	26,030
東名高速道路	静岡	244.1	5,330	6,620	7,910	10,820	17,830

※上記は主要IC間のETC通常料金のみを表示しています。
上記以外のIC間の料金については、NEXCO中日本公式Webサイトで改めてお知らせします。
※ETC通常料金は山県IC～本巣ICの開通時における料金です。

Library広告ライブラリー

いなべIC～大安IC 山県IC～本巣IC

重要なお知らせ

Information新着情報

Social Capital期待される効果

関西方面・名古屋方面からのアクセス性が向上

企業立地を促進し、市内の立地企業数が増加

沿線地域の魅力が向上し、移住者が増加

アクセス性が向上し、観光施設の来場者が増加

搬送時間の短縮、傷病者の負担軽減

本巣市～山県市間が約12分短縮

工事の立地件数が2倍、製造出荷額などのさらなる増加

救急医療活動や医療拠点の形成を支援

来訪客やツアーの増加、観光周遊を促進

History東海環状自動車道のあゆみ

全線開通に向けて工事を進めています

2025年夏頃開通予定

Toll開通区間の料金

Library広告ライブラリー

リーフレット

ポスター

リーフレット

ポスター

関西方面・名古屋方面からの
アクセス性が向上

アクセス性が向上し、
観光施設の来場者が増加

工事の立地件数が2倍、
製造出荷額などのさらなる増加