2025年7月17日
18時現在

温かく湿った空気による大雨の影響により、当社管内の以下の区間で、通行止めの可能性があります。
今後の気象予測や道路交通情報をご確認いただき、外出時間の変更にご協力いただくなど、安全に十分注意した対応をお願いいたします。
ご理解とご協力をお願いいたします。

■通行止めの可能性がある区間

 

※　上記以外の区間でも、今後の気象状況で通行止めとなる場合があります。
 

■路線図
通行止めの可能性がある区間はこちら

■お出かけの際には、最新の気象情報や交通情報をご確認ください
・iHighway中日本（NEXCO中日本）
・日本道路交通情報センター（JARTIC）
・高速道路影響情報サイト

■NEXCO中日本　公式X（旧Twitter）
・名古屋支社公式アカウント（愛知・岐阜・三重・長野・滋賀に関する情報を発信）

■高速道路をご利用の際はスマホから交通情報を入手できるアプリ「みちラジ」をご活用ください。

　

■各地方整備局や関係機関との合同発表は以下の通りです。
　大雨の影響に関する各地方整備局や関係機関による合同記者発表（まとめ）

■各高速道路会社公式WEBサイト
　NEXCO東日本公式WEBサイト
　NEXCO西日本公式WEBサイト

We would like to offer our sincere apologies to our customers and many others for the inconvenience caused by the wide-area ETC system failure that occurred on Expressway managed by Central Nippon Expressway Company Limited from Sunday, April 6th to Monday, April 7th. We would like to inform you about the handling of tolls for customers who passed through toll gates where the failure occurred.

①About handling of usage fees
Regarding the handling of charges for customers who passed through the toll gate where the outage occurred during the time period in which the outage occurred (details),
　Here Please check here.

②About accepting refund applications (only for customers who pay by cash or credit card)
Customers who pay by cash or credit card (※1) will receive a QUO card equivalent to the usage fee.
The ICs eligible for the refund application are Here Please check here.
Customers who pay with an eligible IC card should fill out the rebate application form (Here Please apply from here.
Once we have completed our verification process for your application, we will refund you the amount of your usage fee in the form of a Q-card.
Customers who have paid with an ETC credit card, ETC personal card, or ETC corporate card (※2) can apply for a refund.
Such procedure is not necessary.

*1 "Credit card" refers to credit cards other than ETC cards.
*2 For customers who pay with an ETC corporate card, the amount used will be deducted from the bill from Expressway company.
Therefore, there is no need to apply for the rebate. However, in order to recalculate the discount rate for the large-volume and frequent use discount,
We appreciate your cooperation in making this request (creating a list).
For details, please contact NEXCO CENTRAL. Large volume/high frequency discount page Please check.

[Contact Information]
Rebate Customer Service Center: 0120-628-623 (toll free)
Reception hours: 9:00-17:00 (weekdays only)