I lost or lost something!
I left something behind at a service area or parking area!
If you have left something behind at a service area (SA) or parking area (PA), please contact the area where you think you left it (at an SA, the area concierge; at a PA, staff at the shopping corner, etc.).
If you have left something behind at an unmanned PA (a PA without a store), please contact NEXCO CENTRAL Customer Center.
If you wish to pick up a lost item, please come directly to the area to confirm your identity. If you are unable to come, please let us know when you contact us.
In addition, items left behind after the storage period has expired must be submitted to the local police station where they were found in accordance with the Lost and Found Act.
* Please note the business hours of the concierge and stores.
I lost something on the Expressway while driving!
If you lose something on the Expressway, stop at the shoulder and report to the Traffic Control Center using an emergency phone or road emergency dial (# 9910).
When reporting, please let us know where and what you dropped.
