NEXCO CENTRAL Drivers' site

Specific matters regarding personal information protection

(Name of business operator handling personal information)
Central Nippon Expressway Company Limited

Based on the “Act on the Protection of Personal Information” (Act No. 57 of 2003, hereinafter referred to as “the Law”), the following matters will be announced.

1. Matters concerning publication of purpose of use of personal information (Article 18 and 27)

Personal information acquired by the Company after clearly indicating the purpose of use will be used within the scope of the contents of the specified purpose of use.
In cases other than the above, if we obtain personal information directly or indirectly, we will use it for the following purposes.
In addition, our company may acquire personal information through the business consignee when the business is consigned. In addition, we may provide personal information that we have acquired to the extent necessary for the outsourcing organization.

  • To be used for surveys, surveying, construction, etc. associated with new construction or reconstruction of roads
  • To be used for compensation for losses associated with the acquisition of land, etc., compensation for losses associated with the implementation of construction, and burden of expenses
  • For use in grasping, managing and selling land and buildings
  • In order to respond to events that occur during the maintenance of roads in service
  • To use for collecting charges and providing various discount services
  • To use to understand the situation of road use
  • To use for administrative procedures related to administrative dispositions, such as permission dispositions and action orders against lawyers
  • To use for understanding and dealing with the occurrence of traffic accidents, disasters, construction accidents, etc.
  • To use for claims and management of claims such as unpaid and causal contributions
  • For use in marketing activities and product development
  • 広報資料、宣伝物及び印刷物の作成、送付等、広報活動及び営業案内のために利用するため
  • To be used for inquiries from customers, responses to opinions, etc. and reflection in business operations
  • To be used for contractor, contractor, supplier selection, contract selection, contract execution and performance, and post-contract management
  • To be used to respond to dispute cases, requests for examination under the Administrative Appeals Act, etc.
  • To use for sending various notices, greetings, etc.
  • To be used for recruitment of officers and employees and to respond to labor-related, tax-related and social insurance-related laws and regulations concerning retired employees
  • To be used to announce the status of officers of companies, subsidiaries, and affiliates based on laws and regulations
  • To manage private facilities such as car parking lots and collect usage fees
  • To use for office work accompanying the above office work

2. Matters concerning the provision of personal data to third parties (Article 23 of the Act)

Provision of personal data to third parties

When our company uses personal data jointly with a specific person as an exception to the restrictions provided by a third party prescribed in Article 23, Paragraph 5, Item 3 of the Law, it is as follows.

purpose of use To take measures against persons (company) who have violated the Vehicle Restriction Order and various countermeasures (issue of corporate cards, suspension of use, etc.) against malicious persons (company)
Items used jointly Company name, address, phone number, vehicle number, driver name
Scope of joint use East Nippon Expressway Co. Ltd., West Japan Expressway, Shuto Expressway Road, Hanshin Expressway, Honshu-Shikoku Expressway, etc.
Name of manager Central Nippon Expressway Company Limited will provide personal data to the above companies and if it is used jointly, Central Nippon Expressway Company Limited will be the manager
purpose of use Understand the unpaid person (company) for paying the cause person's contribution, manage the receivables in cooperation, and take countermeasures against the malicious person (company) (issue of corporate card, suspension of use, etc.) To take
Items used jointly Name or company name, address, phone number, other minutes of negotiations, etc.
Scope of joint use East Nippon Expressway Co. Ltd., West Japan Expressway Corporation
Name of manager Central Nippon Expressway Company Limited will provide personal data to the above companies and if it is used jointly, Central Nippon Expressway Company Limited will be the manager
purpose of use To grasp unpaid persons (company) related to payment of tolls, manage receivables in cooperation, and take various countermeasures (lawsuits, payment reminders, etc.) against malicious persons (company)
Items used jointly Name or company name, address, phone number, other minutes of negotiations, etc.
Scope of joint use East Nippon Expressway Co. Ltd., West Japan Expressway Corporation
Name of manager Central Nippon Expressway Company Limited will provide personal data to the above companies and if it is used jointly, Central Nippon Expressway Company Limited will be the manager
purpose of use Expressway To understand the usage status
Items used jointly Travel history, vehicle type classification, vehicle-mounted device ID, toll, car registration number or vehicle number (excluding series designation numbers)
Scope of joint use East Nippon Expressway Co. Ltd., West Japan Expressway, Shuto Expressway Road, Hanshin Expressway, Honshu-Shikoku Expressway, etc.
Name of manager Central Nippon Expressway Company Limited will provide personal data to the above companies and if it is used jointly, Central Nippon Expressway Company Limited will be the manager
purpose of use To understand the correlation between the traffic situation by vehicle type and the road fatigue situation, and to conduct research and development on future Expressway repair technology, etc.
Items used jointly Driving history, vehicle classification, vehicle registration number or vehicle number
Scope of joint use The University of Tokyo, National Institute of Informatics, Tokyo City University, TTES Inc., MK Engineering Co., Ltd.
Name of manager Central Nippon Expressway Company Limited will provide personal data to the above companies and if it is used jointly, Central Nippon Expressway Company Limited will be the manager

3. Matters concerning procedures for responding to requests for disclosure, etc. (Article 27 of the Law, Article 32 of the Law)

We will respond to requests for notification of purpose of use, requests for disclosure, requests for correction, requests for suspension of use, etc. (hereinafter referred to as “disclosure requests, etc.”) from the individual or their agents of retained personal data. .

  1. Request for disclosure request

    Requests for disclosure, etc. must be submitted to the following address after enclosing the required documents and disclosure fee in our prescribed application form (requests for direct visits to our company cannot be accepted, Please note.).
    We would appreciate it if you could write in red on the envelope, “Invoice for personal information disclosure”.

    〒460-0003
    2-18-19 Nishiki, Naka-ku, Nagoya-shi Sumitomo Mitsui Banking Corporation Nagoya Building
    Central Nippon Expressway Company Limited
    "Personal information disclosure request"
  2. Disclosure, etc. ((1) and (2) are charged)
    1. Notification of purpose of use
    2. Disclosure
    3. Correction, addition or deletion of contents
    4. Suspension or deletion of use
    5. Suspension of provision to third parties
  3. Documents (styles) to be submitted when requesting disclosure, etc.

    When requesting disclosure, etc., download the following application form (A), fill in all the required items, and submit the requester's confirmation document (B).

    1. Opens a new windowDownload personal information disclosure bill (70KB)
    2. Documents for requester confirmation
      Claimant Necessary documents
      (1) Request by the person Two documents for identity verification
      (2) Request by legal representative Documents about the person Two documents for identity verification
      Documents about agents Two documents for identity verification
      1 document certifying the legal qualification
      (3) Request by delegated agent Documents about the person 1 document to verify identity
      Seal certificate
      Documents about agents Documents for identity verification
      Power of attorney from the person to the agent (with a seal)
      • Documents for identity verification

        A copy of a certificate issued by an administrative agency or an organization that can be judged to be equivalent to a document where the address and name can be confirmed.
        Example) Driver's license, health insurance card, pension book, seal registration certificate, passport, Basic Resident Register card, copy of resident card, etc.

      • Documents certifying qualification of legal representative
        1. A copy or extract of a family register
        2. Certificate of family court (Article 12 (2) of the Rules for Housework Judgment)
        3. Registration certificate (Article 10 of the Act on Guardian Registration)
  4. Fees for requests for disclosure, etc. and methods for collecting them

    A fee of ¥ 800 will be charged for each document in which retained personal data relating to a request for explicit purpose of use or a request for disclosure is recorded. Please enclose a postal money order of ¥ 800.
    (No fee will be charged for requests for correction or suspension of use)

    1. * 1 Please note that all expenses required for application for printing / copying fee, acquisition of identity verification documents, postage, etc. and disclosure etc. will be borne by the person in advance.
    2. * 2 If the fee is insufficient or the fee is not enclosed, we will contact you to that effect, but if there is no payment within the prescribed period, we will decide that we will not be able to respond to the request. Thank you.
    3. * 3 Please note that documents submitted at the time of request for disclosure will not be returned.
  5. How to respond to requests for disclosure

    We will respond in writing to the applicant's application address.

  6. Purpose of use of personal information acquired for disclosure requests, etc.

    Personal information acquired with a disclosure request, etc. shall be handled only to the extent necessary for the disclosure request. The submitted documents will be stored for one year after the response to the request for disclosure has been completed, and then discarded.

  7. Reasons for non-disclosure of retained personal data

    In the following cases, it will not be disclosed. If it is decided not to disclose, we will notify you with the reason and reason. In the case of non-disclosure, a prescribed fee will be charged.

    • If the address cannot be verified, such as when the address on the application form does not match the address on the verification document
    • When proxy rights cannot be confirmed upon application by an agent
    • If your application documents are incomplete
    • When the subject of disclosure requests does not fall under “Retained Personal Data”
    • When there is a risk of harming the life, body, property or other rights and interests of the person or a third party
    • When there is a risk of significant hindrance to the proper implementation of our business
    • When it violates the law
    • * If the application documents are incomplete or you cannot pay the prescribed fee, we will contact the contact person who filled out the personal information disclosure invoice to that effect. Please note that if you do not submit it again within two weeks of contacting us, we will respond as if there was no request for disclosure.

4. Matters concerning the reception desk for complaints (Law Article 27, Law Article 35)

  1. Where to file complaints regarding the handling of personal information

    If you have a complaint regarding our handling of personal information, please contact:

    ● By phone
    Central Nippon Expressway Company Limited
    052-222-1620
    ● By letter
    〒460-0003
    2-18-19 Nishiki, Naka-ku, Nagoya-shi Sumitomo Mitsui Banking Corporation Nagoya Building
    Central Nippon Expressway Company Limited
    "Personal information disclosure request"
  2. Name of authorized personal information protection organization to which our company belongs and address for complaints

    There is currently no authorized personal information protection organization to which our company belongs.