Important Notice


Things to note when you use Rest Areas(RA) of expressways(Rest Area Edition)

From rests to fun. Enjoy RA

Not only for having rests! We would like to introduce what you can do at RA.

Everything you can do at RA


The restroom is maintained as clean for children and elderly people and as comfortable for 24/7. All the RAs are equipped with "multi-purpose restrooms" for the disabled.

Cuisine like local gourmet

You can easily enjoy local gourmets at restaurants and food stands for take-away.


We have variety of items ranging from foods, drinks and daily goods to souvenirs. There are shops and duty free shops where you can use China Union Pay.

Road traffic information

We provide real-time road traffic information, and information on traffic controls by weather and construction.

Wireless LAN

You can use wireless LAN with your smartphone, tablet, and PC with Wi-Fi features for free when you finish an easy pre-registration.

Lounge and AED

We have a lounge for those who are not feeling well. All the RAs are equipped with AED.

Cash dispenser for oversea cards

Some RAs are equipped with cash dispensers you can use cash cards and credit cards issued abroad. You can feel safe when you need cash urgently.

Leisure facilities

Some RAs have facilities such as accommodation, natural hot spring, and footbath. Please enjoy them for your travel memories.

Parks and play equipment

There are some play facilities and parks for kids at some RAs. Enjoy the refreshing time for your family.

Multilingual support

Tri-lingual visual translation service on a tablet at the Ebina SA "Visible Translation"

There are brochures of local sightseeing and expressways in various languages. RAs equipped with the Tourist information center qualified by Japan National Tourist Organization (JNTO) are expanding.

Foreign money exchange machines

* Only available at EXPASA Ashigara (both highways), as of July 2016

There is a foreign money exchange machine to exchange Chinese yuan, Hong Kong dollar, Taiwan dollar, Korean won, Tand hai baht to Japanese yen.

How to visit RA and what you take manners into account for your safery and comforts

This is a collection of manners for safe and comfortable driving trips.

Driving manners and rules

Drive safely by following the guides

In crowded RA, the security staff may be providing guidance on parking lots. Please follow the guidance of the security staff to prevent accidents.

Priority to pedestrians

In RA, pedestrians have priority. Please look carefully in front of you behind you, and left and right. Drive at the legal speed limit.

Park at a space for one vehicle

Please do not park on or over the frame of the parking space when you park. Please park in a frame properly.

Parking space for the disabled and others

The parking space for the disabled is a parking lot for people with physical disabilities. Those who use the wheelchair, those who are injured, elderly people, those who are pregnant can also use it. General public do not park there. Thank you for your cooperation.

Gas station

Types of gasoline

There are three types of gasoline, "regular", "high octane", and "diesel". Please check beforehand what the gasoline of your vehicle uses.

How to use

Please proceed to the refueling space by following the guidance of the staff, stop the car, and turn off the engine. Please tell the staff about the oil type and the amount of oil.

Useful phrases at the gas station

Please fill up the tank with ●●●.

  • ●●●を満タンでお願いします。

Please fill in the tank for ●● yen with ●● gasoline.

  • ●●●を●●●円分入れてください。


Hot to wait

"Monitor for showing full or vacant" scheduled to expand

When there is queue, Please line up at the last of the line, and a person at the front of the line takes a private room when available.

How to use

For the Western-style toilet, open the lid, sit on the toilet seat and use it. Please use the Japanese style by crouching. Flush the used toilet paper into a toilet bowl, not to discard into a dust bin.

Do not put the used toilet paper into a dust bin
Do not flush other papers except for a toilet paper equipped
Use in a correct position
Do not wash your feet in the sink


How to wait

If there is a queue, Please line up patiently until a person in front leaves to the cashier when available.

Do not open items before purchase
Please handle the items that you don't buy with care.
Do not eat inside the shop
Do not cut in the waiting line

Restaurants and cafes

How to use

In addition to restaurants, food courts, cafes, shops and other food and drink related facilities, there is also a free tea-making machine. If there is a waiting line, please line up at the last and follow the waiting line.

Do not eat before purchase at self service restaurants
Use a cup available with the free tea making machine
Do not make tables and chairs dirty
Do not bring your own foods into the restaurants

Leisure facilities

How to use the hot spring and footbath

ESPASA Ashigara (down-side highway) Ashigara Roman-kan Ashiyu Cafe

Take a bath in a bathtub after bathing. Take the feetbath quietly so that the splash does not fly after dropping dirt if the foot is dirty.

Do not drop dirt with a bathtub
Do not take photos inside the bath or the dressing room
Do not wash your cloths in a bathtub or a washroom
Do not make the sitting place wet at the foot bath


Smoke only at the smoking space
Divide up rubbish into burnable and non-burnable
Make sure litter is thrown in the correct trashcan
Do not throw away your drink in the dust bin
Do not walk spreading

How do you say when you are on the highways?

A collection of phrases often used in travel occasions.

Useful phrases

Where is ●●●?

  • ○○○はどこですか?
  • ○○○ WA DOKO DESUKA ?

Do you have ●●●?

  • ○○○はありますか?
  • ○○○ WA ARIMASUKA ?

I have lost something.

  • 落し物をしてしまいました。

Is Wi-Fi available?

  • Wi-Fiは使えますか?

I fell sick / ill.

  • 体調が悪いです。

I have injured. Can you help me?

  • けがをしました。手当てできますか?

How much is this?

  • これは、おいくらですか?

Can I pay by credit card?

  • クレジットカードは使えますか?

Could you take a photo?

  • 写真を撮ってください。

I lost the bus I have been taking.

  • バスを見失ってしまいました。