Motorcycle ETC

How to use ETC

Request for safe driving

  • When driving in ETC lanes, please keep enough distance from the vehicle in front, slow down to below 20 km per hour, follow lane markings and enter slowly one by one.
  • Vehicles in front of you may stop for some reason. Please keep enough distance between vehicles and pass through slowly.
  • After slowing down sufficiently (below 20km/h), check the bar located in the ETC lane is open and pass through slowly.
  • Please follow the lane markings when entering ETC lanes.
  • Please do not suddenly cut in line, drive motorcycles side by side in ETC lanes or zigzag as it is very dangerous.
  • Before entering please check the lane is available for motorcycles by signboards or lane markings, etc.
  • At some tollgates, it is recommended to use the ETC lane on the left side of the tollgate.
  • If you drive side by side, overtake, zigzag, swerve, etc. ETC will not operate properly and serious accidents can occur. Keep enough distance from other vehicles and enter straight, slowly and one by one.
  • Never overtake when other vehicles are queuing in ETC lanes due to congestion etc.

Points to note when an error occurs

  • Pay attention to the bar
  • If the bar does not open when passing through the ETC lane, to prevent collisions with following vehicles and to ensure customer safety, please evacuate from the lane by carefully avoiding the bar and paying attention to following vehicles.
  • After evacuating, contact the expressway company that manages the lane as soon as possible from a safe place where you are allowed to park and follow instructions.
  • If you drive side by side, overtake, zigzag, swerve, etc. ETC will not operate properly and serious accidents can occur. Keep enough distance from other vehicles and enter straight, slowly and one by one.
  • Please do not back up, U-turn or move to other lanes.

When ETC lanes are not available

  • At tollgates where ETC lanes are closed or ETC lanes are not available, please use the general lanes.
  • If ETC lanes are closed, please use the general lanes. If you receive a ticket at the entrance, you cannot use an ETC lane to exit. In this case, always use a general lane and present the ticket and ETC card to the staff.
  • Please use the general lanes at tollgates where ETC lanes are not available. Even if you used ETC to enter, if you cannot use ETC to exit, please use the general lanes and present the ETC card to the staff.

In-vehicle ETC equipment

  • When using ETC on a motorcycle, please purchase in-vehicle ETC equipment designated for motorcycles by the manufacturer and install it at a shop that handles motorcycle ETC.
  • In-vehicle ETC equipment not designed specifically for motorcycles does not provide the water and shock resistance necessary for motorcycles to use ETC.
  • As there is a high probability of malfunction, you must not install in-vehicle ETC equipment designed for other vehicles on a motorcycle.

Other notes

Handling of in-vehicle ETC equipment

  • Do not change the installation location or angle of the antenna section. Also please avoid covering the antenna with other things.
  • Do not disassemble or modify the in-vehicle ETC equipment or take any other action that can harm its function. It can lead to serious accidents.

Handling of ETC cards

  • Please be aware that you cannot use ETC with ETC cards that have expired.
  • Do not disassemble or modify the ETC card or take other actions that can harm its function.
  • Please inform the ETC card issuer immediately if an ETC card is lost, stolen, damaged or deformed.
  • Please use ETC in accordance with the service agreement, business regulations, ETC system usage regulations, etc. as defined by each expressway company or local road public corporation.