1. Report on 3-Year Plan for Improving Safety
  2. List of activities
  3. "I will do my job with a strong commitment to customer safety."

Responsible for improving safety NEXCO CENTRAL Group employees

"I will do my job with a strong commitment to customer safety."

  • Hideo Goto
    Central Nippon Highway Patrol Tokyo Company Limited
    Tomei Yokohama Base Team LeaderHideo Goto
    As a traffic management team at Tomei Yokohama Base, he was in charge of patrols in Yokohama jurisdiction.
  • Katsuhiro Terao
    Central Nippon Highway Patrol Tokyo Company Limited
    Tomei Yokohama Base Team LeaderKatsuhiro Terao
    As a traffic management team at Tomei Yokohama Base, he was in charge of patrols in Yokohama jurisdiction.

High skills, strong physical strength, and safety awareness backed by daily training

Please tell me your daily training content.

Various exercises are performed assuming the actual site
Expressway safety workshop, we will hold a seminar to help you drive more safely, such as how to deal with dangers and troubles on the Expressway

Daily training is essential to ensuring that the duties assigned to the traffic management squad are fulfilled.
There are two types of training: daily training that is performed daily and monthly training that is performed once a month. In the daily training, the prescribed training event is performed for about 10 to 15 minutes. In the monthly training, after a large-scale training simulating an actual accident, the reflection points and issues are discussed at the meeting. In addition, Expressway is also actively involved in traffic safety awareness activities, companies, various organizations, "according to the requests from schools Expressway safety seminars" are also conducted.

What do you keep in mind when training?

Various exercises are performed assuming the actual site
Various exercises are performed assuming the actual site

Assuming every situation, we always train with the image of the site. In addition, training is a place for young members to gain experience while receiving guidance, and for middle members to maintain and improve physical strength and skills, for veteran members to strengthen teamwork and develop young people, We will work with goals and issues. The trainers are all serious. Through repeated training, there is also the aspect that safety awareness and thoughts are strengthened strongly.
It is difficult to perform push-ups and squats many times during the lane regulation training in the summer or for physical strength training. I will scratch it. Helmets are heavy and their heads are sealed, so you must be careful about heat stroke. However, maintaining and improving physical strength through rigorous training is important for quick work on site and for protecting the safety of customers.

Please tell us the episode that you realized the results of the training with your experience so far

When we arrived at the scene after being informed that an accident had occurred in the snow, it was at the time of traffic regulation because the accident vehicle was stopped in the passing lane. I was in charge of surveillance, guiding and monitoring in front of the accident car, and another member was in charge of operation, checking the condition of the injured. Then, the vehicle, which had been mishandled due to snow, slipped into me while slipping. I missed it, but as I was training, I was monitoring the passing vehicles directly, so I was able to avoid entering vehicles. If you want to be careless for a moment, you will be terrified. I once again realized the importance of always being aware of the vehicles on the main line and of thoroughly observing the "facing principle" that stands facing the vehicles.

The members' bonds are tied together with "strong feelings for customer safety"

What is important for maintaining teamwork

Various exercises are performed assuming the actual site

At the Tomei Yokohama Base, eight members work on a four-party system consisting of two people, both day and night shifts. Teamwork is extremely important for traffic management.
The point of team action is to talk closely to each other. Simulate and share each other's movements and work procedures while assuming the situation, even when driving to the site. In addition, during work, they will tell each other exactly what they want to do and what they want them to do. Such communication leads to smooth work. Before starting work, we try to have a conversation with everyone, if possible, in order to check each other's physical condition. It is also important that each member works in perfect condition in maintaining the safety of the Expressway.
At the time of handover, we always advocate our own "Traffic Management and Safety Measures 7 Lessons" to confirm safety awareness.

7 traffic safety measures

  1. Keep calm, settle, and panic during tension, take the "pause" for safety confirmation
  2. Loudly confirm front and back, left and right "pointing and calling" to confirm safety
  3. Wireless communication, taking things in and out of the regulation, keep an eye on the passing cars "Always stop from the side where the car runs"
  4. "Let's get closer to the middle of the road"
    Keep Left Enough, Keep Right Enough
    (Left enough to the left. Lean enough to the right.)
  5. Color cones, one after another "Confirmation of safety behind"
  6. Always choose a safer position A position where a "patrol car etc. can be used as a shield"
  7. Observer and worker's responsibilities are clearly clarified throughout.

How is team formation decided?

Members change from day to day. Although the composition of two people remains the same, young people do not form a pair, but always pair up with young people and veterans.

What is the most important thing to be aware of when processing at the accident site

The supervisor will guide the passing vehicle and inform the subsequent customers of the abnormality, and the operator will work under the signal of the supervisor
The supervisor will guide the passing vehicle and inform the subsequent customers of the abnormality, and the operator will work under the signal of the supervisor

Two people are involved in handling the accident, but the most important thing is the cooperation between the two members. A handy transceiver on the helmet is helpful. We will report on the status of traffic and the status of work one by one, and respond promptly and accurately while sharing the current situation, such as "How is the status of traffic, and how long will it take to lift regulations?" You can instantly understand what your partner is doing and what to do next, so you can work quickly. The team members work together to make the site a safe situation as soon as one second.

Finally, please tell us your thoughts on the work of the traffic management team

The greatest task of the traffic management squad is to protect the safety of customers. Road conditions are always different depending on the weather and time of day, but you must always deal with them quickly and appropriately. It may be necessary to respond for a long time, but it will be rewarding if customers say "Thank you" or "I feel relieved". We will continue to keep our customers safe.

List of activities

Click here for the status of activities from vol.01 to the latest